Amadeus GDS - Business Travel Management Functionality
Dette er et kurs for deg som ønsker en karriere innen forretningsreisebyrå. Kurset er designet i samarbeid med American Express GBT, et av verdens største forretningsreisebyrå og er tilpasset de krav en reisekonsulent bør ha. Kurset dekker en viktig geografisk del, bransjeteori og terminologi, kundeservice og kundebehandling, forskrifter og krav fra myndigheter. Kurset krever at du har grunnleggende kunnskaper i Amadeus da reservasjons- og billetteringsdelen av kurset er Advanced Level. Det er en eksamen etter hver modul og to avsluttende eksamener. Du har hele tiden tilgang til en stor database med muligheter for å trene på egen hånd. Kurset er beregnet til 70 timer.
Amadeus GDS - Business Travel Management Functionality
CONTENTS
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Travel Industry Fundamentals
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World Geography
Exam - World Geography Final Exam
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Industry Standards
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Types of Travel
Exam - Types of Travel Final Exam
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Travel Service Providers
Exam - Travel Service Providers Final Exam
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Travel Industry and Governmental Regulations and Requirements
Exam - Travel Industry and Governmental Regulations and Requirements Final Exam
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Blue Ribbon Customer Service
Exam - Blue Ribbon Customer Service Final Exam
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Business Travel Economics and Operations
Exam - Business Travel Economics and Operations Final Exam
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Aircraft and Aircraft Manufacturers
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Airline Business Models
Exam - Airline Business Models Final Exam
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Airline Geography
Exam - Airline Geography Final Exam
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Airline Journeys and Contingency Planning
Exam - Airline Journeys and Contingency Planning Final Exam
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How to Operate the Amadeus GDS
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System Basics
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Advanced PNR Creation
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Advanced Flight Availability
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Electronic Miscellaneous Documents (EMD)
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Ticket Exchange Essentials
Exam - Final Assessment Exam
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The Ticket Changer
Exam - Final Assessment Exam
Final Examinations
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Exam - Airline Reservations
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Exam - Fares and Ticketing