Amadeus GDS Airline

Dette kurset gir deg en grunnleggende kunnskap innen reservasjon av flybilletter. Du lærer å bygge opp en bestilling eller en PNR (Passenger Name Record) med all nødvendig informasjon som; navn, reiserute, kontaktelementer, billettering og betaling. Du lærer også hvordan du endrer en bestilling og hvordan du avbestiller. Noen kunder har spesielle behov og du lærer hvordan du håndterer bestilling av reiser for barn, hvordan du bestiller seter, bestilling av spesialmat og hvordan du håndterer kø-systemet i Amadeus.

Det er også et svært godt HELP-system som du også lærer å benytte for å kunne jobbe mest mulig effektivt. Du har hele tiden tilgang til en stor database med muligheter for å trene på egen hånd. Kurset er beregnet til 20 timer.

Amadeus Airline Reservation
  • Airline Reservations I
    Lesson 2632-1-1 — Introduction, Sign In and Out, Work Areas
    Drill 2632-1-1 — Concentrated practice of entries taught in Lesson 1
    Lesson 2632-1-2 — Encode and Decode
    Drill 2632-1-2 — Concentrated practice of the entries taught in Lesson 2
    Lesson 2632-1-3 — Introduction to the PNR
    Drill 2632-1-3 — Concentrated practice of the entries taught in Lesson 3
    Lesson 2632-1-4 — PNR Redisplay, Displaying PNR SubFields
    Drill 2632-1-4 — Concentrated practice of the entries taught in Lesson 4
    Exercise 2632-1-1 — Practice retrieving 5 PNRs
    Quiz 2632-1-1 — Questions on Lessons 1 through 4
    Lesson 2632-1-5 — Timetables, Flight Details
    Drill 2632-1-5 — Concentrated practice of entries taught in Lesson 5
    Lesson 2632-1-6 — Flight Availability, Return Availability, Schedules, Shortcut Flight Info
    Drill 2632-1-6 — Concentrated practice of entries taught in Lesson 6
    Exercise 2632-1-2 — Practice working with timetables and availability displays
    Quiz 2632-1-2 — Questions on Lessons 5 and 6
    Lesson 2632-1-7 — Booking Seats from Availability
    Drill 2632-1-7 — Concentrated practice of the entries taught in Lesson 7
    Lesson 2632-1-8 — Name Elements, Contact Elements
    Drill 2632-1-8 — Concentrated practice of the entries taught in Lesson 8
    Lesson 2632-1-9 — Ticketing Element, Received-From Element
    Drill 2632-1-9 — Concentrated practice of the entries taught in Lesson 9
    Lesson 2632-1-10 — Creating and Ending a complete PNR
    Drill 2632-1-10 — Concentrated practice of the entries taught in Lesson 10
    Lesson 2632-1-11 — Delete Required PNR Data
    Drill 2632-1-11 — Concentrated practice of the entries taught in Lesson 11
    Exercise 2632-1-3 — Practice working with basic PNRs
    Quiz 2632-1-3 — Questions on Lessons 7 through 11
    Lesson 2632-1-12 — Mailing Address and Billing Address Elements
    Drill 2632-1-12 — Concentrated practice of the entries taught in Lesson 12
    Lesson 2632-1-13 — General Remark and OSI Message Elements
    Drill 2632-1-13 — Concentrated practice of the entries taught in Lesson 13
    Lesson 2632-1-14 — SSR Message Elements, Passenger Information Elements, Frequent Flyer Elements
    Drill 2632-1-14 — Concentrated practice of the entries taught in Lesson 14
    Lesson 2632-1-15 — Delete Optional PNR Data
    Drill 2632-1-15 — Concentrated practice of the entries taught in Lesson 15
    Exercise 2632-1-4 — Practice working with PNRs
    Quiz 2632-1-4 — Questions on Lessons 12 through 15
    Lesson 2632-1-16 — Advance Seating Requests
    Drill 2632-1-16 — Concentrated practice of the entries taught in Lesson 16
    Lesson 2632-1-17 — Seat Maps
    Drill 2632-1-17 — Concentrated practice of the entries taught in Lesson 17
    Lesson 2632-1-18 — Request Specific Seats, Specific Seat Wish, Modify Seating
    Drill 2632-1-18 — Concentrated practice of the entries taught in Lesson 18
    Quiz 2632-1-5 — Questions on Lessons 16 through 18
    Lesson 2632-1-19 — Calculator and Currency Functions, Minimum Connect Times
    Drill 2632-1-19 — Concentrated practice of the entries taught in Lesson 19
    Lesson 2632-1-20 — Help system
    Drill 2632-1-20 — Concentrated practice of the entries taught in Lesson 20
    Lesson 2632-1-21 — AIS
    Drill 2632-1-21 — Concentrated practice of the entries taught in Lesson 21
    Quiz 2632-1-6 — Questions on Lessons 19 through 21
    Exam 2632-1-1 — Final Assessment Exam
    Exam 2632-1-2 — Final Assessment Exam — UK Students
    Emulator 2632-1-1 — Amadeus Emulator

  • Airline Reservations II
    Lesson 2632-2-1 — Advanced Availability Entries
    Drill 2632-2-1 — Concentrated practice of entries taught in Lesson 1
    Lesson 2632-2-2 — Access Types
    Drill 2632-2-2 — Concentrated practice of the entries taught in Lesson 2
    Lesson 2632-2-3 — Direct Flight Booking, Waitlist, Open/ARNK/Passive Segments
    Drill 2632-2-3 — Concentrated practice of the entries taught in Lesson 3
    Exercise 2632-2-1 — Practice working with 5 PNRs
    Quiz 2632-2-1 — Questions on Lessons 1 through 3
    Lesson 2632-2-4 — PNR Claim
    Drill 2632-2-4 — Concentrated practice of the entries taught in Lesson 4
    Lesson 2632-2-5 — Split Party
    Drill 2632-2-5 — Concentrated practice of entries taught in Lesson 5
    Lesson 2632-2-6 — Non-Homogeneous PNRs
    Drill 2632-2-6 — Concentrated practice of entries taught in Lesson 6
    Lesson 2632-2-7 — Customer Profiles
    Drill 2632-2-7 — Concentrated practice of the entries in Lesson 7
    Exercise 2632-2-2 — Practice of advanced PNR concepts
    Quiz 2632-2-2 — Questions on Lessons 4 through 7
    Lesson 2632-2-8 — Queue Count, Queue Placement, Option Element
    Drill 2632-2-8 — Concentrated practice of the entries taught in Lesson 8
    Lesson 2632-2-9 — Queue Access/Exit, Remove/Delay Queued PNRs
    Drill 2632-2-9 — Concentrated practice of the entries taught in Lesson 9
    Lesson 2632-2-10 — Change Segment Status, Schedule Change, Waitlist Assurance
    Drill 2632-2-10 — Concentrated practice of the entries in Lesson 10
    Exercise 2632-2-3 — Practice working with queues
    Quiz 2632-2-3 — Questions on Lessons 8 through 10
    Exam 2632-2-1 — Final Assessment Exam
    Exam 2632-2-2 — Final Assessment Exam — Alternative Exam
    Emulator 2632-2-1 — Amadeus Emulator

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